2.6 Case Study 2 - Closing Message

Closing Message – somber tone, black screen with text]:
John - Liza what is the key takeaway for you from this case
Liza - John, the one big thing I have learnt is that,

Mr. Ajay and Mr. Naresh perceived the risk as low—not because the site was safe, but because it looked familiar and due to there low risk perception. They had already reviewed the job, visited the location, and seen the crew perform similar tasks for many days and at the same location so they approved the permit as they perceived the risk is low. But that’s the danger of familiarity bias—it tricks us into thinking we
understand a situation fully, even when the conditions have changed. Mr. Ajay and Naresh didn’t ignore safety—they misjudged the risk due to there low risk perception. So, as the working crew also had the low risk perception because of which they dint felt important to inform the performing authority for the new opening nor they felt need of taking safety precautions. “A low-risk mindset makes the task feel routine—even when it’s not. That’s how overconfidence sneaks in and safety gets ignored.” And that’s what makes risk perception so critical. If you assume it’s safe just because it looks familiar, you’re not seeing the real risk.